Help & Support - Frequently Asked Questions

What is LetsHangOut.com?

"Let's Hang Out" is a completely free online dating site for single men and women looking for love. We are a general, worldwide dating/matchmaking site open to everyone, catering to those looking for interesting friends to chat with or hang out with, casual dating, long term relationships and potential marriage partners. We are similar to famous sites like Match.com, Plenty Of Fish (POF), and OkCupid, except Let's Hang Out is a completely free alternative, so you get all the features 100% free - no monthly fees, so put your credit card away!

How do I sign up or create an account for myself?

Click here to register for an account - Signing up is 100% free and quick. Once you have your account, you must verify your email address and then you can then login. When you have an account, you can add users to your favorites lists, contact users, and much more. However, if you want your own profile to show up in searches, you must first complete your basic profile.

I forgot my password, how do I recover it?

Click here to reset your password - You must enter the email address that you used when you registered for your account. You will then be sent an email message with your login username and a temporary password. Once you log, we recommend changing your password to your preferred password.

How do I log in?

Click here to Sign In - Or click the "Sign In" link near the upper-right corner of any page on LetsHangOut.

How do I create or edit my profile?

Click here to edit your profile - After you have registered your account and logged in, click the "Edit Profile" link near the upper-right corner of any page on LetsHangOut. You can then edit your profile. Please note that all basic required fields must be filled out before your profile will be displayed in search results to the public!

How do I upload or edit photos on my profile?

Click here to upload and edit images - You must first be logged into your account. After you upload a photo, don't forget to select a "Main Image", which will be the image for your profile that shows up throughout the site.

How do I edit my username?

Click here to edit your username - Click the "Edit Profile" link near the upper-right corner of any page on LetsHangOut. Browse down towards the bottom of the page to the "Registration Details" section. You can edit your username at any time to any username that is still available. Usernames must contain numbers, letters, dashes (-) or underscores (_) only - no spaces.

How do I change my password?

Click here to change your password - Click the "Edit Profile" link near the upper-right corner of any page on LetsHangOut. Browse down towards the bottom of the page to the "Change Password" field at the bottom of the page.

How do I unblock a user?

Click here to view your block list - This page displays a list of all users that you previously blocked in the past, they cannot contact you. However, you can unblock them at any time.

How do I hide or unhide my account?

Click here to hide your account - Likewise, click the "Edit Profile" link near the upper-right corner of any page on LetsHangOut. At the top of your profile details page, there is an Orange "Click Here To Hide Profile" button. Clicking this will hide your profile from the search results on LetsHangOut (it may take up to 5 minutes for the changes to take effect). You can Un-hide your account at any time from your profile details page, or you can Click here to unhide your account.

How do I delete my account?

Click here to delete your account - This page displays information about deleting your account and what gets deleted. When you delete your account, your profile and images will be deleted. Your private messages (sent & received) will be deleted as well as your profile on other user's favorite lists (and all other lists), your answers to compatibility questions will be deleted. Your email address and practically all of your data will be deleted and you will no longer receive emails from us, so you can register again in the future using the same email address if you wish. The information we save: Your username as a reference placeholder for your deleted account, gender (for our statistics), date you originally registered, date account was deleted, IP address and any posts in the public discussion forum, if you posted there. Account deletion is permanent and cannot be reversed! If instead, you would like to hide your account temporarily until a later time: Click here to hide your account.

Still cannot find what you are looking for?

Please check out our dating community and support forum to ask questions or get help on a particular subject. A great forum in the community is: Questions & Suggestions, where you can post questions or search for previously answered questions by other users. If all else fails or if you need to contact us directly, feel free to email us at: contact@letshangout.com. We receive thousands of emails daily, so the forum or the FAQ help page may provide you with a quicker answer.